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CUSTOMER SERVICE

We are committed to working with our customers to create a true partnership and look at total cost and benefits such as shortened lead times and by working with us as their “complete” supplier. Our commitment to total customer service is “system oriented”, emphasizing a long-term relationship wherein open communications result in continuous improvements in engineering, manufacturing processes, quality conformance, and bottom line costing.​

Services

Engineering Support

Quantum has been able to reduce part costs by utilizing their experience in many machining methods. This experience can be applied at design level engineering or any phase of a part.

Quick Quoting

Most quotes are completed within 24 hours and sometimes on the same day depending on part complexity. Parts can be quoted complete with Heat Treating, Grinding, Honing, Plating, Anodizing, Burnishing, Annealing, E-Coat, Powder Coating, Broaching, Thread Rolling, Hard Chrome, Assembly and more…

PPAP Level III

Our quality department is proficient in implementing and interpreting Statistical Process Control (SPC), preparing Control Plans, Gage R&R studies, Process Capability Studies, Production Part Approval Process (PPAP), Failure Mode & Effects Analysis (FMEA), and in preparing sample layout reports. ISO9001 Certified

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